After crash my whole inv is gone

today i got on bigtime and after 1 or 2 minuts it crashes and all of my bag watches and lv is gone

Hey @kukke , it’s very important that you don’t select a class to start a new pocket watch. Next, open a ticket in the Marketplace so the Customer Support team can help you.

Scroll down to the bottom and select the Customer Support option to start writing a new ticket:

Link: https://nft.bigtime.gg/

I have exact the same problem…
all my inv/armor/gear disappeared…
I don’t know why I can’t use outlook to get to the team…
Can you please check ‘nftinfinity’ account…

@kukke my account got also reset, did you get any good response from bigtime?

hi, almost the same thing happened to me.
lost pocket armor helmet gear is there a chance to get them back ?