Not Gaining Skill and Stat Points

I am not gaining any skill and stat points every time my pocket watches level up. This applies to old and new pocket watches. It started at around 11 pm UTC+8 last night.

Date and Time of Occurrence:
July 1, 2022, 23:00 UTC+8

Server and Instance:
EU, Golf (crowded server)

Laptop specs:
Intel Core i7-11800H @ 2.30 GHz (16 CPUs)
16 gb RAM
NVIDIA GeForce RTX 3060 Laptop GPU

OS:
Windows 11 Pro 64-bit (10.0, Build 22000)

even a new PW doesn’t gain anything