Shrine not working

BUG
Sometimes you can’t resurrect a player using shrine

WHERE
Frankfurt

WHEN
The last week

DETAILS
It’s happened twice in the last week, I hadn’t seen it before.
The player dies, we go to a shrine to revive him and he tells us “no players to revive”, we go to another and he tells us the same thing, we go to a third and neither.
We talk to the player and he is still online, waiting all the time.
At the end of the dungeon, he does not revive either.

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